MSA vs order form: which one auto-renews?
Most enterprise SaaS deals are two documents: a Master Services Agreement (MSA) and an Order Form. The renewal clause almost always lives in the Order Form. Getting this wrong costs you a year of subscription.
What the MSA covers
Legal terms: liability, IP, data protection, warranties, governing law. These usually don't have a term — they apply to whatever you buy under them.
What the Order Form covers
Commercial terms: which product, how many seats, price, term, and renewal. This is where you'll find "12-month term, auto-renews with 60 days' notice."
Both documents matter for renewal
The Order Form defines what renews. The MSA defines how disputes about it get resolved. Save both, extract terms from both.
Frequently asked
What if I only have the MSA?
Ask the vendor for a copy of the current Order Form. It's required to know what you're paying for and when it renews.
Does Kept handle both?
Yes — upload both. Kept extracts terms from the Order Form and stores the MSA alongside.
Track 10 contracts free. Then $29/year for unlimited.
AI extracts the terms and reminds you before every deadline. Upgrade when you need unlimited contracts, chat and MCP.
Track 10 contracts free