Notice-of-non-renewal email templates (EN + SV)

The right email is short, references the contract clause, and asks for written confirmation. Use these as a starting point.

English — SaaS

"Subject: Notice of non-renewal — [Account/Company name]. Hi [Vendor], Per section [X] of our agreement dated [Y], this email serves as formal notice of non-renewal. Our subscription will terminate at the end of the current term on [renewal date]. Please confirm receipt and the effective termination date in writing. Thanks, [Your name]."

English — supplier/service

"Subject: Notice of termination — [Contract reference]. Hi [Vendor], Per clause [X] of our agreement dated [Y], we are giving formal notice of termination effective [end-of-term date]. Please confirm this notice has been received and processed. Regards, [Your name]."

Swedish — SaaS

"Ämne: Uppsägning — [Konto/Företag]. Hej [Leverantör], Enligt punkt [X] i avtalet daterat [Y] säger vi härmed upp vår prenumeration. Avtalet upphör vid nuvarande avtalsperiods slut den [förnyelsedatum]. Vänligen bekräfta mottagandet och slutdatum skriftligt. Tack, [Namn]."

Save the response

Whatever you send, save the reply. Without written confirmation you have no defence against an incorrect charge.

Frequently asked

Do I need to give a reason?
No. Notice of non-renewal doesn't require justification.
Should I copy anyone internally?
Yes — your finance owner and the tool's owner.

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