How to cancel HubSpot and track the renewal

Category: CRM / Marketing

The short answer

HubSpot contracts auto-renew unless you give written notice per your order form — usually 60 days prior to renewal.

Notice period

60 days written notice per order form.

Always check your specific order form or MSA — notice terms vary by contract.

The cancellation checklist

  1. Find your HubSpot order form or MSA. Search for "terminate," "non-renewal," or "evergreen."
  2. Calculate the deadline: renewal date minus the notice period.
  3. Send notice using the required method (email, portal, or registered mail).
  4. Get written confirmation and save it.

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